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After upgrading hard drive it’s not detected by laptop BIOS


Problem description:

After upgrading the hard drive it’s not detected by the laptop BIOS. The hard drive doesn’t appear in the BIOS.

Possible cause:

1. Hard drive is not connected properly.
2. Hard drive not supported.
3. Bad hard drive.

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Hard drive does not show up in laptop BIOS


Problem description:

The hard drive does not show up in the laptop BIOS.

Possible cause:

1. Failed hard drive.
2. Defective hard drive cable.
3. Failed hard drive controller on motherboard.

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Laptop starts loading, gives blue screen error and reboots


Problem description:

The laptop starts loading Windows, gives a blue screen error and reboots by itself. On the next start the same problem occurs again.

Possible cause:

1. Software related failure.
2. Faulty memory module.
3. Faulty hard drive.

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No bootable device found or detected message when laptop starts


Problem description:

No bootable device found or detected message appears on the screen when laptop starts.

Possible cause:

1. Hard drive disconnected from motherboard.
2. Hard drive is blank.
3. Failed hard drive.
4. Motherboard failure.

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Laptop starts loading Windows and freezes


Problem description:

The laptop turns on, starts loading Windows and freezes at the loading page. The only way to turn the laptop off is hard power down.

Possible cause:

1. Memory failure.
2. Corrupted software.
3. Hard drive failure.

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Laptop starts with PXE-E61 Media test failure error


Problem description:

The laptop starts with a PXE-E61 media test failure error on a black screen. The operating system will not load.

Possible cause:

1. Hard drive is blank.
2. Poor connection between hard drive and motherboard.
3. Failed hard drive.
4. Failed hard drive controller on motherboard.

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Laptop hard drive light stays lit constantly


Problem description:

The laptop hard drive light stays lit constantly. After the laptop is turned on, the initial logo appears on the screen and after that the hard drive light comes on and stays lit without blinking. The operating system will not load.

Possible cause:

1. Hard drive failure.
2. Motherboard failure.

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Laptop freezes randomly for a few seconds


Problem description:

The laptop freezes randomly for a few seconds. After a while it starts working properly but eventually freezes up again. Time intervals between these failures may vary.

Possible cause:

1. Software related problem (spyware or virus).
2. Failing hard drive.

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Laptop will not load Windows after it was dropped


Problem description:

The laptop will not load Windows after it was dropped. The laptop turns on as normal, the logo appears on the screen but Windows will not start loading. The screen shows only white writing on black background.

Possible cause:

1. Hard got disconnected from motherboard.
2. Hard drive failure.

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Non-system disk or disk error on startup


Problem description:

Non-system disk or disk error message appears on the screen when you start the laptop.

Possible cause:

1. The hard drive is blank. There is no OS installed.
2. Bad connection between hard drive and motherboard.
3. Failed hard drive.
4. Failed motherboard.

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