Laptop powers on to blank black screen
Problem description:
The laptop powers on to a blank black screen. The screen has no image and will not light up. The hard drive light will not blink. The laptop turns on but nothing happens.
Possible cause:
1. Memory failure.
2. Motherboard failure.
3. CPU failure.
Tags: Laptop doesn't start
Laptop starts with PXE-E61 Media test failure error
Problem description:
The laptop starts with a PXE-E61 media test failure error on a black screen. The operating system will not load.
Possible cause:
1. Hard drive is blank.
2. Poor connection between hard drive and motherboard.
3. Failed hard drive.
4. Failed hard drive controller on motherboard.
Tags: Hard drive failure, Laptop doesn't start, Laptop gives error message
Laptop hard drive light stays lit constantly
Problem description:
The laptop hard drive light stays lit constantly. After the laptop is turned on, the initial logo appears on the screen and after that the hard drive light comes on and stays lit without blinking. The operating system will not load.
Possible cause:
1. Hard drive failure.
2. Motherboard failure.
Laptop turns on for a moment and restarts on its own
Problem description:
The laptop turns on for a moment and restarts on its own. The cycle repeats over and over until you remove the battery. The power light turns on, stays on for a moment, goes off and turns on again. There is no video when the laptop is on. The problem happens when the laptop runs on AC or battery power.
Possible cause:
1. Memory failure.
2. Motherboard failure.
Laptop will not load Windows after it was dropped
Problem description:
The laptop will not load Windows after it was dropped. The laptop turns on as normal, the logo appears on the screen but Windows will not start loading. The screen shows only white writing on black background.
Possible cause:
1. Hard got disconnected from motherboard.
2. Hard drive failure.
Non-system disk or disk error on startup
Problem description:
Non-system disk or disk error message appears on the screen when you start the laptop.
Possible cause:
1. The hard drive is blank. There is no OS installed.
2. Bad connection between hard drive and motherboard.
3. Failed hard drive.
4. Failed motherboard.
Tags: Hard drive failure, Laptop doesn't start, Laptop gives error message
Laptop fell down on the floor and will not start now
Problem description:
The laptop fell down on the floor and will not start now. The laptop turns on, the power LED comes on but nothing appears on the screen.
Possible cause:
Memory module disconnected from motherboard.
Laptop power light doesn’t come on when AC adapter plugged
Problem description:
The laptop power light doesn’t come on when AC adapter plugged into the laptop. The power light used to light up as soon as you plug the power adapter but no there is no light.
Possible cause:
1. AC adapter failure.
2. Power socket failure.
3. Motherboard failure.
Laptop power light flashing orange when AC adpater plugged
Problem description:
The laptop power light flashing orange when AC adapter plugged. The laptop will not turn on.
Possible cause:
Motherboard failure.
Laptop displays S.M.A.R.T. error on startup
Problem description:
The laptop displays S.M.A.R.T. error on startup. You can bypass the error message by pressing the F1 key and load the operating system, but on the next reboot the S.M.A.R.T. error appears again.
Possible cause:
Hard drive is failing.
