Laptop optical drive makes loud noise playing CD or DVD disc

Problem description:

The laptop optical drive makes a very louse noise playing a CD or DVD disc.

Possible cause:

1. Bad CD or DVD disc.
2. Optical drive failure.

Possible troubleshooting steps and repair solution:

1. Make sure the noise is comming from the optical drive and it’s not the hard drive or cooling fan noise.

2. Test your laptop with different CD and DVD discs. If the drive makes noise with one particular disc, most likley the disc is bad and there is nothing wrong with the optical drive. Apparenlty the disc is defective and out of balance.

3. If the optical drive makes loud noise with all CDs and DVDs, you have a faulti drive. In this case the optical drive has to be replaced.

As an alternative, you can purchase an external USB optical drive and use it instead of the internal optical drive.