Laptop shuts down when playing games

posted in: Cooling system | 24

Problem description:

The laptop shuts down on its own when playing games. All other time it works fine.

Possible cause:

Laptop overheats.

Possible troubleshooting steps and repair solution:

Most likely the laptop shuts down while running games because it overheats. When you run a game, you push the CPU to the limit and it generates a lot of heat. If the laptop cooling module (fan and heat sink) is clogged with dust, the laptop will overheat and shut down.

Make sure the cooling module is clean. Remove dust using canned air or air compressor.
Apply fresh thermal paste on the processor if needed.

24 Responses

  1. tried tht but it still overheats,
    I wanted a manual tht would teach me how to open my toshiba satellite m205 so tht i can take out the clog from the heatsink..

  2. Gwene Shwalit

    Wow; thanks! i WILL try this..

  3. I have the same problem. The problem is definitely overheating!! I bought a laptop cooler, and whenever i’m gaming, i put my laptop on it such that the vent sits directly on top of one of the fans on the cooler. PROBLEM SOLVED!!! Try it! If it still gives u issues, then it must be something else other than overheating.

  4. i have acer aspire 4520 and having same problem when playing Counter strike, so i have just simple solution to overcome this problem , try putting something underneath the laptop(for example , tv remote , used aaa battery or any square shape item) near the cpu’s fan , though it seems to bit odd while playing games but in my case this is the only one solution without opening your laptop.

  5. Laptop Repair Guy

    ticlar,

    i have acer aspire 4520 and having same problem when playing Counter strike, so i have just simple solution to overcome this problem , try putting something underneath the laptop(for example , tv remote , used aaa battery or any square shape item) near the cpu’s fan , though it seems to bit odd while playing games but in my case this is the only one solution without opening your laptop.

    Eventually you’ll have to clean the heatsink.
    But it’s not necessary to disassemble the laptop. Just blow air into the air intake on the bottom of the laptop. This will remove most dust from the cooling module.

  6. Hello everybody,

    I’ve baought a Samsung R710 Notebook and guess what… I do have the same exact Problem als you fellas above.

    I play World of Warcraft – everything is set to “low” Setting – my resolution is 1440 x 900. Whenever I start playing – my system shuts down. I guess its a heat problem. What can I do? – Is there a possibility to drill some holes into my lil buddy?

    Has anybody tried something like this?

    Greets from Germany (excuse my english)

  7. Laptop Repair Guy

    sGn,

    I play World of Warcraft – everything is set to “low” Setting – my resolution is 1440 x 900. Whenever I start playing – my system shuts down. I guess its a heat problem. What can I do?

    Did you buy it brand new? If not, it’s possible the heatsink is clogged with dust and has to be cleaned.
    Also, listen for the cooling fan sounds. Can you hear the cooling fan spinning? There is a chance of bad fan.

  8. BurninBlack

    Uhm, I have a… “HP ProBook 4510s”, using Windows 7 Starter. The laptop keeps shutting down each time I open “Perfect World International” I cleaned the cooling module and everything, also set all the settings of the game and the laptop itself to the lowest possible. I also use one of those fan stand thingies. The fan works also. But I’m pretty sure the laptop has been way hotter before than it was when it shuts down. But I do smell something funny, I figure it’s just hot metal. I smell the same from my PS2 all the time. But despite everything I did, it still shuts down when I open that particular game. Any solutions? It’s okay when I open browser games. I’m currently updating another game and I’m gonna check it out and see if it also closes when I open a game other than the one I mentioned. Please reply; thank you.

  9. scott kelly

    remove cpu clean thermal paste off with acetone, apply new thermal paste re-assemble

  10. Porro

    I have a problem with my travel mate 803lmi when i try to play any game it’s shutting down,i clean it manualy,and i run it open,and the processor is cold,and my video card is very hot and the sensor from Cpu show me this: “Value CPU 100°C” tell me what i can do…

  11. Laptop Repair Guy

    @ Porro,
    Can you tell if the video chip is located under the same heatsink as the CPU? It’s possible that you have to replace thermal grease on the video chip. Maybe thermal grease dried out and that’s why the chip overheats.
    Also, check out if the video card has a separate cooling fan. Maybe the fan failed.

  12. Ihavean Asus G51jx a1 and when I try to play any game while running on battery power it shuts down suddenly. As long as I have it plugged into a power source it works great and when on battery power it only shuts down when playing games. Any ideas on what is causing this?

  13. i have HP probook whenever i am gaming my laptop switches off automatically and the laptop is very hot below so give me a possible solution please as soon as possible

  14. so after we clean the dust in the laptop, and buy a cooling fan, is it turns itself

  15. I have lenova Y560i with 4GB ram, 1GB Graphic card, i5 processer , Windows 7 home primium. Whenever i start Assassin’s Creed Revolution my laptop Shuts Down in 10 mins my all other games like GTA SA, GTA 4, Spider man web of shadows. etc runs goodly without any problem. Please anyone help me?

  16. I have an ASUS G60Vx and have the same problem as Jman. Whenever I try and run a game on the battery the computer shuts down after just a few seconds.

    Any idea?

  17. toxicshadow197

    well i have lenovo z470 i played assasins creed revelations on it u have to keep away frm bed while playing as heat doesnt come out use the energy management while playing witch it to dedusing that is helpful secondly play in a colder room as the laptop gets heated but is able to maintain its temperature and try changing ur resolution for the game that helps alot i play assasins creed 3 on it no problems yet :)

  18. My laptop VAIO keeps on restarting while I play zOMG or other computer games. I have my cooler in the bottom of the laptop but it keeps on shutting down.

  19. I have Intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz 2.00 GHz Windows 7 Ultimate VAIO CR series notebook. Please help me.

  20. having the same problem playing games took my laptop apart cleaned out of dust but it still does it
    i have a acer aspire 5535g with 3gb of ram and an ati radeon hd 4570 512mb card

  21. Even mine is also gettin turnd off while playin far cr3, battlefield 3 n even low grafic games like counter strike… but it is not gettin off whil eim playin Most Wanted 2n such kinda games.

    Mine is Asus K55VM
    Spec: Intel 3rd gen i7,
    8GB RAM,
    Nvidia Geforce GT 630M [2GB Grafix]

    Pls pls pls…. sum1 help me out in solving this problem.?
    is it a manufacturing defect or sumthing like ht.?
    GPU reading of Temperature is 88Degree Celsius while gaming..

  22. Somebody please help me….. I cleaned the fan, still shutting down when playing games… I have Toshiba L645 ,4GB RAM, i5 core….

  23. You could put a cooling fan rack (aka Cooling laptop stand) under your laptop and that would help but my problem is only when I am using an external screen it is an Asus laptop don’t know the model but it is better then my hp desktop

  24. AKASH SINGH PANWAR

    SIR I HAVE A ASUS X401U SLIM NOTEBOOK MY LAPTOP IS SAME PROBLEM AND I PLAY SLEEPING GAME THE GAME IS 15 GB AND I PLAY THE GAME 2,3 MINUTE MY LAPTOP …SUDDENLY MY LAPTOP IS OVER HEATING AND SHUTTDOWN ITSELF.PLEASE SIR SOLVE MY PROBLEM PLEASEEEE