Laptop shuts off when AC adapter plugged in

posted in: AC power adapter | 95

Problem description:

The laptop shuts off when AC power adapter is plugged in. The laptop works fine on battery power but as soon as you connect it to AC adapter, the laptop turns off.

Possible cause:

1. Power adapter failure.
2. Motherboard failure.

Possible troubleshooting steps and repair solution:

First of all, test the power adpater. Make sure the apdapter outputs correct voltage. It’s possible that the outup voltage is not correct and the laptop shuts down to prevent the damge. Test your laptop with anohter known good power adapter.

If the problem still exists, even after replacing the adapter, most likley it’s the motherboard failure. Replace the motherboard.

95 Responses

  1. I have a Toshiba Satellite A205, the issue of my laptop shutting off when the ac adapter is plugged in just started happening, but I found that if I keep the laptop in safe mode it won’t happen. Does this still reflect a motherboard problem?

  2. Laptop Repair Guy

    Didi,

    I have a Toshiba Satellite A205, the issue of my laptop shutting off when the ac adapter is plugged in just started happening, but I found that if I keep the laptop in safe mode it won’t happen. Does this still reflect a motherboard problem?

    Yes, it’s possible.
    Is it shutting off as soon as you plug the AC adapter?
    What if you turn off the laptop, remove the battery and try turning it on connected to the AC adapter? Will it start?

  3. It is shutting off as soon as plug in the AC Adapter. I tried removing the battery and it wouldn’t even get to the point of getting to my login screen for Vista.

    I then just tried to start in Safe Mode with just the battery, it worked fine, until the second I plugged in the AC Adapter. At this point it only works on the battery or in Safe Mode if the AC Adpater is plugged in when I start up the computer.

  4. Pudytat

    I am having the exact same problem with my Toshiba satellite A205-5000. The PC will shut off a couple of seconds after the AC is turned on. While on battery, it is almost trouble free. It just started happening this week and has not been a problem the last year and a half.

  5. Laptop Repair Guy

    Pydytat,

    I am having the exact same problem with my Toshiba satellite A205-5000. The PC will shut off a couple of seconds after the AC is turned on. While on battery, it is almost trouble free. It just started happening this week and has not been a problem the last year and a half.

    What happens if you remove the battery and start the laptop just from AC. Will it shut down?

  6. inc_mplete

    My laptop is a Toshiba Satellite A200,
    and I’m also having the same problems.
    It’s actually been happening for a while, but before, Startup Repair used to run, and after that, the laptop turned on fine. But now whenever I plug in the AC, it won’t start up. Currently, I’m using it fine on battery.

  7. lets_sue_toshiba

    i also have a Toshiba Satellite A205-5025, and after a little over a year and a half of use, it started having this (seemingly) random shutdown problem. i couldnt figure it out before, since i almost never use it without being plugged into the AC adapter, and occasionally it happens when running on battery only, but it definitely happens alot faster and more often when plugged into the AC adapter. for now i just use it on battery only until the battery dies, then plug it in, let it shut itself off, and wait for it to charge. i guess i just have to buy a new AC adapter for it… no, its not a virus, its not a software configuration issue or setting that needs to be changed, and its not overheating.

  8. lets_sue_toshiba

    *i meant A205-5859, not 5025. also i used to plug the AC adapter into a non-grounded outlet coming off a wire from a barn which was constructed in like the 1960’s. (if its wet outside and you touch the side of the barn it’ll shock you). so that might be what damaged the AC adapter. and yes, i live out in the country.

  9. Ive been having this problem for a long time
    Basically I´ve tried all kinds of things such as:
    -opening up the computer and cleaning out the cleaning unit, didnt work
    -changing settings in the BIOS, didnt work
    -changing Minimum processor state in the Power Options-processor power management, didnt work

    However what seems to be a common problem in all toshiba laptops is:
    The Toshiba Power Saver, you need to uninstall this program, but since I upgraded from Windows Vista to Windows 7, the program was already deleted.

    So here’s what I did and thats working now so far
    I went into the Control panel>Power OptionsZ>Choose the balanced power>change advanced setting>
    Now open up EVERY TAB and change the settings of the plugged in to be the same as that of on battery, (even the screen brightness), then restart computer and plug your cord back in and see if it works, if not let me know and i can give you other tips

  10. hey friends

    I have Toshiba A205-S4797 Laptop, win vista on it

    heres the problem..(Display issue only when AC Adapter connected)

    When I connect AC Adapter the display shows different color lines or goes black with a small box in between or anywhere on screen with different colors in it and system hangs…i have to shutdown using the power button and turn on again. This works fine without AC Adapter.

    can u guys suggest the solution for this ???

  11. Hi all, im having the same problem as Rockky.
    Can’t use my laptop while it’s plugged, unless it’s on safe mode.If i use it on normal mode i get random color lines and some weird sound like static.
    Anyone have any solutions to this annoying problem?

  12. Laptop Repair Guy

    Tigz,

    Can’t use my laptop while it’s plugged, unless it’s on safe mode.If i use it on normal mode i get random color lines and some weird sound like static.
    Anyone have any solutions to this annoying problem?

    Test your laptop with an external monitor. If you get same problem on the external monitor, it’s possible you have a faulty video card.
    Do you have same problem on the external monitor?

  13. Laptop Repair Guy

    Rockky,

    I have Toshiba A205-S4797 Laptop, win vista on it

    heres the problem..(Display issue only when AC Adapter connected)

    When I connect AC Adapter the display shows different color lines or goes black with a small box in between or anywhere on screen with different colors in it and system hangs…i have to shutdown using the power button and turn on again. This works fine without AC Adapter.

    can u guys suggest the solution for this ???

    This is a very strange problem I’ve never seen before.
    First of all, I would test the laptop with an external monitor.
    Turn on the laptop, switch video from the internal to external mode (use Fn+F5 keys) and after that plug the AC adapter.
    Does the laptop work fine when video goes to the external monitor?

  14. I had the same problem. I read in the Toshiba forum that if you disable one/ or both of the processor, it might be fixed.

    I did, and it worked for about half a year, now it comes back again, and I haven’t figured our a new easy way, except fix the motherboard, which is costly.

    So, FYI, start your laptop in safe mode. Go to control panel, search for hardware, and click on the button to indicate that you want to disable the CPU.

    Hope it helps. cheers.

  15. Vista Sufferor

    I fixed this by reinstalling my HP Pavillion tx2510us tablet to the factory Vista settings !!??

    After cutting my adapter plug so I could use my other adapter I realized the new adapter was not of any help.

    HP support said I probably had to replace my motherboard for $400.

    the last thing I did after my computer was working was to upgrade the OS. Why didn’t you just restore to your previous restore check point you might ask? This was my first idea, but I found that Vista has an automatic deleter of restore check points if it deems you have too little disk space. I “only” had 35 GB left on my hard drive, which Vista apparently found too small. So that option was lost. Isn’t Microsoft nice that they make everything important automatic these days and don’t even give a message box about things like this?

    Finally I wiped my hard drive and reset it to factory installation and it has now worked wonderfully for 4h straight with adapter.

  16. Just for your information, I think this is what Thao was talking about:

    http://forums.toshiba.com/t5/Batteries-and-Power/satellite-m200-power-problem/td-p/40572

    http://forums.toshiba.com/t5/Batteries-and-Power/Satellite-A205-S5800-freezes-when-AC-power-cord-is-connected/m-p/150785

    It is a common failure in a hardware component of Toshiba mainboards, the workaround of disable the processors works just for some time, maybe while the problem becomes worst.

  17. i had a problem with my packard bell mini computer when plug into AC power it trip and went off but use with battery it work properly.
    please help

  18. Laptop Repair Guy

    at.com

    i had a problem with my packard bell mini computer when plug into AC power it trip and went off but use with battery it work properly.

    First of all, test the AC adapter with a voltmeter. Does it output correct voltage?
    If not, try replacing the AC adapter.

  19. I’ve been having the same issues with my Asus Eee, but not so often as others mention here.
    I can have my AC adapter plugged in, but it shuts down sometimes (shuts down very often while writing in Microsoft Office)
    Tried it without the AC adapter and it works just fine.

    Anyone got any ideas of why it behaves this way?

    Thinking of doing a system restore, if it helps…

  20. Laptop Repair Guy

    RN,

    I’ve been having the same issues with my Asus Eee, but not so often as others mention here.
    I can have my AC adapter plugged in, but it shuts down sometimes (shuts down very often while writing in Microsoft Office)
    Tried it without the AC adapter and it works just fine.

    Maybe laptop shuts down because of overheating?
    Check the cooling fan. Is it spinning? Maybe it’s clogged with dust? Try cleaning the cooling fan with compressed air.

  21. rukshan

    i have satalaite a205 it have a problem witha power adapter when the power adapter pluged it display will blure and the lap will stck

  22. Hi, I have the same problem with a Toshiba Equium L350-10L, it does work with the adapter only in Windows XP SP1, if i update to SP2 or 3 shuts down, the second i plug the adapter in. I instaled Windows Vista and Window 7 , with and without updates and it makes lines on screen and freezes the second i plug in the adapter. It only works with the adapter on Windows XP SP1 but i have to plug it in after restart, it does not restart with it. I have try to change all settings, power setings, drivers updates for 3 monts now and XP SP1 was the closest i got it to work with adapter pluged. Why updating from XP SP1 makes it not working? can someone advice? Also changed RAM, Changed HD and power adapter, tryed combinations, no joy but with either combination tryed it is the sam, only XP SP1

  23. Hi. I have the same problem as many others, but haven’t found much about the same laptop. I have a HP pavilion tx2510us that I can currently only use with just battery power, or in safe mode with ac power. Once in a great while I can have it working with power plugged in for a while before it shuts itself off or freezes, but usually it won’t come up with it being plugged in, and I know it’s not a heat issue. I purchased a new power supply thinking that it was the problem, brand new HP power supply for $70, and behold, I plug it in and the laptop does the same thing. I’ve brought my system back to factory settings at least four times, changed power plans, ran many different malware programs, registry cleaners, and anything else I could think of. I’m down to thinking it is a motherboard issue or at least some voltage controller chip I was reading about. Any other ideas or do I need a new laptop? Thanks.

  24. Laptop Repair Guy

    Danny,

    I have the same problem with a Toshiba Equium L350-10L, it does work with the adapter only in Windows XP SP1, if i update to SP2 or 3 shuts down, the second i plug the adapter in. I instaled Windows Vista and Window 7 , with and without updates and it makes lines on screen and freezes the second i plug in the adapter. It only works with the adapter on Windows XP SP1 but i have to plug it in after restart, it does not restart with it.

    This is a very weird problem. I’ve never seen something like that before.
    Have you tried updating the laptop BIOS. Check out Toshiba website if there is newer BIOS available. Update the BIOS and try again.

  25. I have a problem exactly opposite to above friends have. When i unplugged the ac adaptor, my display runs out. I have HP Pavillion DV 1340sa. I also changed the battery, the problem still exists. I am using my laptop by joining ac adaptor so far. Let me guide to solve this problems.

  26. Laptop Repair Guy

    Romni,

    I have a problem exactly opposite to above friends have. When i unplugged the ac adaptor, my display runs out. I have HP Pavillion DV 1340sa. I also changed the battery, the problem still exists. I am using my laptop by joining ac adaptor so far.

    Just the display turns off or the whole computer turns off?

  27. Hi I have a toshiba A300 and it has been working great until one day i turn on the laptop with the ac plugged in and the laptop shuts itself off then turned back on. if i leave the ac in the laptop will either shut it self off or will load to windows amd will either freeze or shut itself down. If i use the laptop without the ac the machine runs fine. What can i do?

  28. Jürgen

    I have a Toshiba Satellite A305-S6844 and recently appeared the same problem as described by others above.

    The problems seems to start after an incident in a hotel room_
    Initially the laptop was connected to the AC Adapter in a Hotel, running normally. When I left the hotel room and took out the room card I forgot about it that in some hotels all the power supply is interrupted. So when I came back after some hours the laptop was shut down. Directly after inserting the room card of the hotel I switched on the computer, but obviously the battery had too little charge to initiate Windows XP (SP 3). I tried several times to start the computer, but without success. After loading for some time I could start it, but from this moment on the laptop revealed to have a problem when the AC Adapter was connected. After the incident it mostly could not start Windows completely or got stuck afterwards when the AC Adapter was connected. Once I tried it for 2 h, even with the battery charged. Finally I found out that it started without a problem just on the battery.
    Due to this the hard disk was formatted and Windows XP (SP3) was reinstalled. It seemed to work fine with the guys who installed windows, but when I started to use it similar problems showed up. Actually the situation is as follows:
    I can start it without problems using the battery only. Once started on the battery only, problems arise when I connect the AC adapter: it shuts down or gets stuck after changing (increasing) the brightness of the screen so that I finally have to switch it off with the power button.
    However sometimes it continues to work even connected to the AC adapter.
    I also tried it once to run the laptop without battery, only with the AC adapter, and it did not work.
    It works fine in the safe mode with the AC Adapter connected.
    Another weird problem is that when I try to shut it down regularly sometimes it restarts instead of shutting down.
    I also verified that when the AC adapter is connected after a longer time sometimes weird things seem to happen , such as shutting down programs without obvious reason or simply shutting down or getting stuck.
    I would be glad to get any suggestions what to do.
    As it seems from other comments it could be the AC Adapter or the motherboard.
    How can I check the motherboard?
    It is in general a fine computer, but this problem should be solved.
    Thank you for any hints.

    Jürgen

  29. Toshiba Shut Down Problem

    I have a Toshiba that keeps shutting down. My battery was the original and would not take a charge so i purchased a new one and it charged up and was working fine for a few days. Now im back to the same problem. The new battery is not charging and laptop just shuts down. It seams a little warm so maybe its overheating as i have read here. Could it be the power supply?? The power supply gets very hot sometime and other times its just cold like its not working. how can i test power supply? Thanks for the help.

  30. 2nd. Post Toshiba Laptop Problem

    Ok i blew the fins out with air to clean. Alot of dust came out. Powered laptop back up and battery started to charge and its not running as hot. The power charger is Very Warm now. Is that normal? Also, would just blowing the dust out wich seamed to cool down laptop help the battery charge? Seams to be working fine at the moment :)

  31. kavitesh

    i guess this is da problem wit all toshiba notebooks rht

    cz i have da total of 10 toshiba laptops dat do da same things i mean turns off on ac charger

  32. Hello, I have a Toshiba Satellite A305. I seem to have the same problem as mentioned above. When plugging in the Ac adapter my computer turns off. When I bought the computer it seemed to overhead but when cleaning it a lot of dust came out and that problem was solved. After that it started turning off when pluging in AC adapter. It works fine when using only the battery that charges up to 95% the most, and with the AC adapter it works only in safe mode. I already changed the motherboard but the problem still persist. I don’t know what else to do. Any advice?

  33. Julina

    I have the same problem as mentioned by everyone here. Anything we can do in order to fix it? What is the problem really? As Lu mentioned, even after changed motherboard, the problem still persist. Any other advice that we can have to stop this problem. Thank you!

  34. my laptop is lenovo idea pad y450,my laptop switches of automatically when the power cord attached.It runs normally when it is not connected to adapter in power option as power saver.it also shuts down when the power option is balanced
    is there any solution

  35. Dac Luyen

    Hi all
    The laptop will be shutdown when u plug-in DC adapter is the typical problem of Toshiba laptop model. The root cause of this problem relate to V-Core voltage block, it is not relate to the charger block as some people think. U only must to change a capacitor (NEC-Tokin) on V-Core block. I’ve repaired some Toshiba laptop, after change that capacitor (U can replace it by 2 normal capacitor 560 mF) it will be OK. Good luck !

  36. Dac Luyen

    Additional information ! That capacitor in the motherboard, if u can not do it, just bring ur laptop to any repair service, it is very simple to repair and of course it does not cost much money.

  37. hello Dac Luyen, i have a toshiba a300 laptop with the same problem, it keeps shutting down everytime i plugged the DC adapter in. can you provide me some image of that nEC tokin capacitor that needs to be replaced. and where it is located in the mother board. thank you

  38. webba

    Can you please submit the exact name of the capacitor that work in the Toshiba Satellite A205 laptop

  39. Megan

    I have a lenovo thinkpad T500. The problem first started when I tried to wake up the computer out of sleep mode. The screen was black and not responding. When I started it up, it said that a display driver stopped working. Then my computer started shutting down and going into an endless freeze-shutdown-restart loop. When its not plugged into the AC adapter it will eventually turn on and run. When its plugged in it only gets as far as turning on with a black screen before restarting again. When I start it up on just battery power then plug it in, it immediately freezes and returns to the endless reboot loop.

  40. Orbit

    Hi there Dac Luyen,could you please kindly send me a link to pictures of the capacitor(NEC-Tokin) on V-Core block? I would be so greatful. My pc is Toshiba satellite L305-S5875 laptop. Big thanks in advance.

  41. joshya

    hey i have the same problem! laptop shuts down at the moment that makes contact with the jack cable. it works with the baterry only. my charger has the regular voltage working 19v. its an acer aspire 6920g. maybe the capacitator is damaged too.

  42. Justice

    I have a toshiba laptop. anytime im working on it, after a period of time, it goes of thereby interrupting what im doing. This happens whether the power cable is in or not.What is the problem here

  43. I have a toshiba Satellite A300, same problem as above. Works without cord, works with cord in safe mode. I’ve tried alot, none seemed to work. The only thing that did work for me was just simply sending it back to toshiba on the extended warranty it has.

  44. Guys since all of you are dual-core. try to disable the other processor. The reason why they run in safe mode smoothly is because other drivers are limited. But if you try to return it to normal mode. It restarts. The main problem is the processor and that’s the other reason why your laptop is not restarting when you use the battery only. Only one processor is working when in battery mode. Hope this helps.

  45. joshya

    so i should replace the processor?

  46. mohamed

    how to fix laptop that go off while using it

  47. Laptop Repair Guy

    @ mohamed,

    how to fix laptop that go off while using it

    Probably it shuts down because of overheating. Clean up the cooling module.

  48. William Winderweedle

    My toshiba L305-S5865 shuts down with AC, but will run on battery, also on Safe Mode?

  49. joshya

    guys ive replaced the processor and the laptop worked and stopped shutting down. hope this helps. my laptop has a processor socket thats why i could remove it easily it wasnt solded.

  50. hello ,
    i have acer aspire 3680 laptop , i have face same problem. when i am connecting ac adepter then my laptop will hang and none of the procedure will work.one another problem is when start my laptop with ac adepter then it become restart again and again.

  51. my lap top(l305) restart when i connect to power and it works in safe mode even it is connected to power but it works in battery ….i changed os two times ,checked with other battery and power adapter stil am having same probelm ..can any one adivse me a solution?

  52. hi,

    this is the same issue im having with my acer laptop. cleaned the fans, changed the power strip and nothing…can someone pls asssit

  53. Shijin

    guys i had the same problem. i thought it was some processor complaint(overheating)..i cleaned the fan n even changed the thermal glue for the proccessor. but it was the power adapter problem..i can use my lap safely in safe mode with adapter connected. but when i use in normal mode the display goes blank.(but it works perfectly when on battery). i think better change your adapter.(i could charge my battery with computer off.)

  54. my Toshiba satellite pro laptop goes off or bad graphical image when ac power adapter is plugged in.please help me

  55. vijay M

    Thx guyz count me in..T43 2668 with WIN7 experience the SAME issue as @shijin – the TP will work fine with or without AC plugged in BUT ONLY in SAFE MODE..?
    TP will run fine on NORMAL MODE with BATTERY untill run down ( ihave an additional Battery-to plug in in DVD drive)the battery will also charge normal with same AC PLIGGED in ONLY in SAFE MODE as soon as you switch to AC plugged in the TP shuts down almost with in minute or so….then go back to SAFE MODE and charge back and run normal without AC plugged in?
    It started after FAN ERROR due to pverheat was resolved after cleaning up the HeatSink and FAN area(Fan Error persisted for some time and was able to boot around that with bypass BIOS via esc/F1 fooling BIOS abt the status of fan and then used DUSTER compressed air to blow fan..worked and now NO FAN ERROR but THIS safe modeONLY with AC and shut down while plugged in with AC in Normal Mode..sorry if repeated the issue BUT looking for answers…thx ahead and yes will try alternate power pack(adopter) to check it out..looking fwd 2UR input asap…regards..vijay M..aug 19 2011

  56. vijay M

    OK ppl again…reading n additional tresearch indicates that:::
    It likely is an issue with DUAL CORE PROCESSORS and one needs to change..issue resolved – earlier posy July 5th
    Issue addressed with CAPACITOR replacement (V core Block..appears to work
    Issue restricted and addressed to narrow down with OS like works ONLY with EX SP1 and none else anything with VISTS or Win7..no go..?
    Wonder what I do?
    running WIN7 (renstalled clean after EX (orignal) then reistalled VISTS Pro and NOW win7 installed abt 7-8 months ago…it worked all fine untill THIS week..?? after clean up and resolution to BOOT UP with black screen and FAN ERROR prompt..?
    still looking for resolution …thyx ahead…much appreciated..vijay M

  57. My laptop Acer 8920 with Vista Ultimate 32 restarts when AC Adaptor is plugged in. The restarts are continuosly in between different time. When is used with the battery, works perfectly. What can be reason? Plese, if any one have solved this problem, to write me a message.

  58. Laptop Repair Guy

    @ Vaselin,

    My laptop Acer 8920 with Vista Ultimate 32 restarts when AC Adaptor is plugged in. The restarts are continuosly in between different time. When is used with the battery, works perfectly. What can be reason?

    Have you tried another AC adapter? Could be just bad adapter.

  59. With other AC adaptor is the same situation-restarting when is plugged in and then continuolly restarting again.

  60. I have the same problem since last month, anyone could solved, please.
    Thanks a lot !

  61. I send to Acer factory my laptop and they said that the motherboard is defected and replacement is required, which costs 261 EU.

  62. solomoni Balige

    i have dar problem when i plug in power cable the laptop switched off outimatic and sometimes it stuck
    but when turn on in the safe mode it work parfect but sometimes it stuck or switched off
    so what is dar problem

  63. sagarkanta swain

    dear all pl help me urgent
    my laptop adapter mode fine working but battery 97% charging adp stay in laptop fine working backup nice but shut down laptop open without adpter battery 97% charge but not open what i do please give me answar

  64. M. Sulaiman

    Hey guys Salam!

    Last month I faced the same problem with my Toshiba L300, it seems some DUAL Processor Problem. Just go to Device manager—>Right click on processor——> turn off one processor.
    Problem solved but U will have only one processor running. still cheers!

  65. The laptop shuts off when AC power adapter is plugged in. The laptop works fine on battery power but as soon as you connect it to AC adapter, the laptop turns off. it is mother board intel ic probalam chang ur intel ic of the laptop

  66. salam
    m.sulaiman
    thank,s you for your post
    that works for me

  67. This is a known hardware problem on some Toshiba Satellite laptops. Therefore, motherboard replacement will work because the defective component also gets replaced. Alternatively, one can simply replace the defective capacitor called NEC-TOKIN Proadlizer (OE128 or OE907, whichever is present in the laptop), which would be a much cheaper solution. Disabling processor works only for some time before the problem returns again.

  68. The links provided by jaryco in Older Comments give several solutions to this problem, including a permanent solution of capacitor replacement. Of course, it is much easier to stick to Sulaiman’s temproray solution as long as it works.

  69. my prob is quite similar… but not same. My PC gt shutdown automaticaly without givin any notification. but when i reastart PC then everything works normal but Adaptar is nt giving power suppy to the battery. yesterday i had the same problem. but aftr few hours. it resolved automatically. but now its again. as i turn off my laptom aftr 2-3 days daily… so is it occurin for ruunin lappy such a long time ? or some problem with my adaptor ? as my adaptor has a light indicator in it. I See no power in the adaptor also. but my electricity supply is totally ok. plz help me out of this problem friends.

  70. Click “Older Comments” above to reach excellent links provided by jaryco for permanent solution to such problems.

  71. M. Sulaiman thanks. I did the same n my laptop is working fine for now.

  72. M.Sulaiman

    Hello guys! the solution I provided recently i.e. turning off one processor in safe mode, solves the blank screen issue but now when I plug in AC charger in my Toshiba L300, it shuts down and enters windows only when I remove the charger for 2-3 times. Now I need ur help plzzz!

  73. Notsosure

    One can enter Safe Mode and disable both the cores in the Device Manager for the laptop to work few more months. Ultimately the NEC/TOKIN Proadlizer will require replacement as shown here: http://gs138.photobucket.com/groups/q251/S1BXDWUERU/

  74. just replace proadlizer capacitor ur problem will solove god bless you

  75. Hey I just had a similar problem happen to me, but it was slightly different. My hp laptop running windows 7 was working fine, running on battery power. Then I decided to plug it in since I was next to the adaptor. I hadn’t even pushed the adaptor completely into the plug when the computer immediately lost power. It hasn’t turned on since. I’ve tried multiple methods for turning it on and still nothing. I don’t know what happened or what to do, does anyone have any idea what happened or any advise?

  76. Omary Hussein

    My laptop TOSHIBA work properly but if plugging in A.C and if you shutdown computer it restart automatically but if not plugging it does not restart

  77. I can’t install win 7 in My toshiba satellite m200 laptop. It can’t be install the system will struck while booting the os. The configuration is dual core wits 2.5 gb ram.how can i solve it nd my system is over heating and also my adapter is heating over when using ac power. Any one pls tell the solution for it.

  78. Im heaving the same issues on my HP Notebook dual core. When on battery its fine, when on AC, fan starts running on high, blowing hot air then shuts down. Unplug AC boots right up….. it sucks. I purchased a new processor. So im gonna try to upgrade from a T4300 to a T7500, if it fixes the issue ill let u know. Fingers crossed.

  79. Ok so I got it. Theres 2 things I would recommend doing.. but first to make something clear. The problem why iur laptops shut off is not cuz of a mobo problem, but its the intel video chipset. That chipset is located right next to the cpu and it gets extremly hot. So under ur lap top feels super hot. Ok first thing. 1. I would recommend getting a core 2 duo t7700 processor on ebay for about $25 and get rid of the t4300. 2. Take ur computer apart clean off the heatsink paste from the cpu, gpu, n the heatsink its self, install the new processor. Get some aluminum foil 1inch by 1 and fold it in a samll square once ur done it should be about a 1/4 inch on all sides just to fit on top of the gpu then place heatsink paste on the gpu. Put the square of foil on top of the gpu, one u do that put some heatsink paste on top of foil. The cpu does not need foil just the gpu, once u got the gpu done, put heatsink paste on the cpu. Reinstall the heatsink. Clean the pan and everything else. Put ur laptop back together. Power on. And wala. After I did this I had not a single issue the T7700 is faster and better then the T4300 since u got ur laptop apart might as well swap it. Its a cheap upgrade. I have now a faster better laptop thet does not shutoff randomly I can charge it while working on it play games watch movies. Without a worry.. if u want me to help u.

  80. Or it could be how long you tell the laptop to shut down or dim the screen, if you are not using it for a while?

  81. neeraj

    my laptop battry is failuar and when i plugged in thepower than a few second after lapy is shut down with light whats the problum

  82. parwez

    toseba my lapto atomatical restar and blabk scrren what happen my laptop ans p

  83. kareu

    try disabling the power services
    :)

  84. shekar

    my Toshiba satellite l300 laptop goes off or bad graphical image when ac power adapter is plugged in.please help me

  85. can i get help from you guys please…am using hp pavilion and the problem is that when i connect the adapter into my pc it turns off then it turns on…and i try replacing the adapter but still the problem is there…

  86. It can’t be overheating problems because my laptop should still shut down while it’s running on battery power. My T43 shuts down ONLY when it’s hooked up to a power source. It runs fine on battery power.

  87. I’m gonna take my laptop to an Office Depot and have them hook it up to their power source and see if it shuts down with their power source. If it doesn’t then I’ll know the problem is with my Targus aftermarket power source. If it shuts down when they hook it up then I’ll know it’s a problem with my T43.

  88. DNT CHANGE THE BATTERY IN TOSHIBA LAPTOP ONCE U CHANGE U GET THIS PROBLEM THIS CALLED I.O IC PROBLEM BCOS U WONT GET GENUINE PRODUCTS IN LOCAL MARKET BETTER U CONTACT TOSHIBA SERVICE CENTER…..TO BUY BATTERY OR ADAPTER

  89. try this idea then change mother board

    first pc restart then press f8 then click safe mode then go to the file manager then click
    processor then click second processor disable
    then pc restart

  90. Mark McIntyre

    I have the same problem with my Packard Bell

    I disabled the graphics card driver and everything works, albeit at a lower resolution.

    Oddly, the GPU works normally on battery power, but not on AC (When it crashes the laptop)…

    I’m on Windows 8.1… This problem only started when i changed up from Vista, which ironically ran very well on my laptop with no serious problems…

  91. hi guys, i have a problem with my toshiba satellite c660-1 el ,duo core. its started blinking when when i plug in charge while battery is inserted. when i removed the battery and pugged charger to power it directly, it run for a few minutes then shut down itself. iv tried all methods including pressing power button for few seconds b4 putting the battery. i decided to disable duo processor option and run on one but when i assign a heavy task eg tryin to play angry birds, it goes off. whats the problem ?? please help.

  92. Sabbie

    Thanks to this awesome helpful website.
    I think the answer to my problem is #1 Power Adapter Failure.
    Will have to get my other adapter from the office tomorrow :)

    THANKS A LOT LAPTOPPROBLEMFIXED! you are the bomb

  93. Rehema

    My samsung laptop doesn’t charge, well mine is alio bit different, my laptop when the ac adapter is plugged in when it working / awake the adapter shutdown as ni current is allowed to pass through but it charges when my laptop is switched off, I have tried changing the adapter, I bought my laptop recently so I know it’s not the battery, I tried removing the battery and connecting ac directly, but when I try to switch on the adapter turns itself off. It is so frustrating please help.

  94. Valdo_PT

    My pc restarted only when the ac adaptor was plugged in. I took it to the repair shop and they couldn’t find the problem. So I googled it and tried to disable the precessors and it worked for sometime, but now it started turning off again. I will try to take it to another repair shop and tell them about BMN solution to replace the proadizer capacitor.

  95. Young DehousebyDane

    i have a laptop, when i plug the charger in it works properly but all of a sudden,it just goes off but when i disconnected the charger,it says that it is charging and it works well and it again continue to switch off,what may be the problem and what is it that i have to do?

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