Problem description: The laptop sees the wireless router but will not connect or get IP address. Another computer works fine with the same wireless router. Possible cause: 1. Wireless card driver corrupted. 2. Problems with the operating system.
Problem description: The laptop screen goes darker when the power adapter is plugged in. When the adapter is unplugged, the screen becomes brighter. Possible cause: Wrong setting in the power management software or BIOS.
Problem description: The image on the screen gets garbled when the laptop moved. To get the image back to normal you have to restart the laptop. The image on the external monitor gets garbled too when the laptop moved. Possible … Continued
Problem description: The lower part of laptop screen displays garbled colors and the upper part of the screen works just fine. Possible cause: LCD screen failure.
Problem description: The laptop power light flashing erratically and the battery charge light blinking on and off when AC adapter is plugged into the laptop. Possible cause: 1. Power jack failure. 2. AC adapter failure.
Problem description: The laptop screen shows vertical dotted lines. The dots are red and moving up and down. The external monitor connected to the laptop either has garbled image or shows same dotted lines. Possible cause: 1. Failed memory. 2. … Continued
Problem description: The laptop has a few very thin colorful lines on the screen running from top to bottom. These lines are vertical and spread with irregular intervals. Lines appear on the screen even on the BIOS level. Possible cause: … Continued
Problem description: The laptop screen flickers on and off. Possible cause: 1. Screen inverter failure. 2. Backlight lamp failure. 3. Bad video cable. 4. Video card failure.
Problem description: The hard drive does not show up in the laptop BIOS. Possible cause: 1. Failed hard drive. 2. Defective hard drive cable. 3. Failed hard drive controller on motherboard.