The laptop freezes when moved or lifted. When the laptop is on a table and not touched, it works fine. The laptop freezes only when moved.
1. Poor connection between memory module and motherboard.
2. Faulty memory slot.
3. Faulty motherboard.
Tags: Laptop freezes
The laptop screen has a transparent stripe running from top to bottom. You still can use the icons on the desktop located behind the transparent stripe.
LCD screen failure.
Tags: Lines on screen
The laptop screen shows wrong colors.
1. LCD screen failure.
2. Video cable failure.
3. Corrupted video driver.
4. Video card failure.
Tags: Bad image on screen, Video garbled
The laptop freezes when network cable plugged in. After you hard power down and restart the laptop, it works fine until the network cable plugged in again.
1. Defective network cable.
2. Corrupted software.
3. Motherboard failure.
Tags: Laptop freezes, Network connection
The laptop has to video on the external monitor connected to the VGA port. The laptop screen works fine.
1. External monitor turned off.
2. Wrong settings.
3. Bad VGA cable or bad connection.
4. Bad VGA port on laptop.
Tags: Screen shows no video
Horizontal lines appear on the laptop screen when the laptop display panel is moved. Video on the external monitor works fine even when you move the laptop display. This problem appears only on the laptop screen.
1. Poor connection between video cable and LCD screen.
2. Bad video cable.
3. LCD screen failure.
The laptop switches on only when power plugged. When the laptop is unplugged and you press on the power button, nothing happens.
1. Bad battery.
2. Motherboard failure.
The laptop restarts continuously after soda spill. The power light turns on, stays on for a few seconds and then laptop restarts. No image appears on the screen.
Motherboard damage.
Tags: Liquid spill
Orange light on the laptop network port stopped flashing. The laptop will not connect to the local network and Internet.
1. Local Area Connection is disabled.
2. Defective network cable.
3. Bad network port.
The laptop network port is loose. In order to connect to the Internet you have to wiggle the cable inside the network port. The light on the network port starts blinking only if you find the right position for the cable.
1. Bad network cable.
2. Damaged network port.