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Non-system disk or disk error on startup


Problem description:

Non-system disk or disk error message appears on the screen when you start the laptop.

Possible cause:

1. The hard drive is blank. There is no OS installed.
2. Bad connection between hard drive and motherboard.
3. Failed hard drive.
4. Failed motherboard.

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Laptop hard drive will not spin up


Problem description:

The laptop turns on but the hard drive will not spin up. You cannot hear any normal working noise coming from the hard dive. The hard drive appears to be dead.

Possible cause:

1. Hard drive failure.
2. Motherboard failure.

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Laptop is running slow


Problem description:

The laptop is booting and running very slow. It takes a few minutes to boot to the desktop. The laptop was way faster when you bought it.

Possible cause:

1. Software related problem.
2. Not enough memory installed.
3. Failing hard drive.

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Laptop displays S.M.A.R.T. error on startup


Problem description:

The laptop displays S.M.A.R.T. error on startup. You can bypass the error message by pressing the F1 key and load the operating system, but on the next reboot the S.M.A.R.T. error appears again.

Possible cause:

Hard drive is failing.

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Laptop makes grinding noise and freezes


Problem description:

When you turn on the laptop, it starts loading the operating system but then makes grinding noise and freezes. Sometimes the laptop works fine for a while, but on the next reboot it makes grinding noise and freezes again.

Possible cause:

Hard drive failure.

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Laptop makes clicking sounds on startup


Problem description:

The laptop turns and starts making clicking sounds. The laptop will not load the operating system or it starts loading and freezes at some point. The clicking sounds coming from the area where the hard drive is located.

Possible cause:

Hard drive failure.

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