Laptop screen remains black and fan runs at full speed
Problem description:
When the laptop is turned on, the screen remains completely black/blank and the cooling fan starts running at full speed. The fan runs at unusually high RPM until you power down the laptop.
Possible cause:
Motherboard failure.
Laptop starts with blue screen error after it was dropped
Problem description:
The laptop starts with a blue screen error after it was dropped.
The laptop turns on as normal, starts loading Windows, displays a blue screen error and reboots on its own.
Possible cause:
1. Memory module popped out from the slot.
2. Hard drive got disconnected from the motherboard.
3. Hard drive failed.
Tags: Laptop doesn't start, Laptop gives error message, Laptop was dropped
Only black screen with arrow after laptop boots
Problem description:
After the laptop boots up, all you get is a black screen with the arrow. You can move the arrow but nothing else appears on the screen. There is no background picture or icons.
Possible cause:
Software corruption.
Laptop starts loading, gives blue screen error and reboots
Problem description:
The laptop starts loading Windows, gives a blue screen error and reboots by itself. On the next start the same problem occurs again.
Possible cause:
1. Software related failure.
2. Faulty memory module.
3. Faulty hard drive.
No bootable device found or detected message when laptop starts
Problem description:
No bootable device found or detected message appears on the screen when laptop starts.
Possible cause:
1. Hard drive disconnected from motherboard.
2. Hard drive is blank.
3. Failed hard drive.
4. Motherboard failure.
Tags: Hard drive failure, Laptop doesn't start, Laptop gives error message
Laptop switches on only when power plugged
Problem description:
The laptop switches on only when power plugged. When the laptop is unplugged and you press on the power button, nothing happens.
Possible cause:
1. Bad battery.
2. Motherboard failure.
Laptop starts loading Windows and freezes
Problem description:
The laptop turns on, starts loading Windows and freezes at the loading page. The only way to turn the laptop off is hard power down.
Possible cause:
1. Memory failure.
2. Corrupted software.
3. Hard drive failure.
Tags: Hard drive failure, Laptop doesn't start, Laptop freezes
Laptop powers on to blank black screen
Problem description:
The laptop powers on to a blank black screen. The screen has no image and will not light up. The hard drive light will not blink. The laptop turns on but nothing happens.
Possible cause:
1. Memory failure.
2. Motherboard failure.
3. CPU failure.
Tags: Laptop doesn't start
Laptop starts with PXE-E61 Media test failure error
Problem description:
The laptop starts with a PXE-E61 media test failure error on a black screen. The operating system will not load.
Possible cause:
1. Hard drive is blank.
2. Poor connection between hard drive and motherboard.
3. Failed hard drive.
4. Failed hard drive controller on motherboard.
Tags: Hard drive failure, Laptop doesn't start, Laptop gives error message
Laptop hard drive light stays lit constantly
Problem description:
The laptop hard drive light stays lit constantly. After the laptop is turned on, the initial logo appears on the screen and after that the hard drive light comes on and stays lit without blinking. The operating system will not load.
Possible cause:
1. Hard drive failure.
2. Motherboard failure.
