Problem description: When the laptop is turned on, the screen remains completely black/blank and the cooling fan starts running at full speed. The fan runs at unusually high RPM until you power down the laptop. Possible cause: Motherboard failure.
Problem description: After the laptop boots up, all you get is a black screen with the arrow. You can move the arrow but nothing else appears on the screen. There is no background picture or icons. Possible cause: Software corruption.
Problem description: The laptop switches on only when power plugged. When the laptop is unplugged and you press on the power button, nothing happens. Possible cause: 1. Bad battery. 2. Motherboard failure.
Problem description: The laptop turns on, starts loading Windows and freezes at the loading page. The only way to turn the laptop off is hard power down. Possible cause: 1. Memory failure. 2. Corrupted software. 3. Hard drive failure.
Problem description: The laptop powers on to a blank black screen. The screen has no image and will not light up. The hard drive light will not blink. The laptop turns on but nothing happens. Possible cause: 1. Memory failure. … Continued
Problem description: The laptop hard drive light stays lit constantly. After the laptop is turned on, the initial logo appears on the screen and after that the hard drive light comes on and stays lit without blinking. The operating system … Continued