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Laptop sees wireless router but will not connect


Problem description:

The laptop sees the wireless router but will not connect or get IP address. Another computer works fine with the same wireless router.

Possible cause:

1. Wireless card driver corrupted.
2. Problems with the operating system.

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Wireless card disappeared from laptop


Problem description:

The wireless card disappeared from the laptop. The wireless card is missing from the network connections and device manager. It looks like there is no wireless card installed at all.

Possible cause:

1. Bad contact between wireless card and motherboard.
2. Corrupted software.
3. Bad wireless card.
4. Motherboard failure.

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Laptop freezes when network cable plugged in


Problem description:

The laptop freezes when network cable plugged in. After you hard power down and restart the laptop, it works fine until the network cable plugged in again.

Possible cause:

1. Defective network cable.
2. Corrupted software.
3. Motherboard failure.

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Orange light on network port stopped flashing


Problem description:

Orange light on the laptop network port stopped flashing. The laptop will not connect to the local network and Internet.

Possible cause:

1. Local Area Connection is disabled.
2. Defective network cable.
3. Bad network port.

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Laptop network port is loose


Problem description:

The laptop network port is loose. In order to connect to the Internet you have to wiggle the cable inside the network port.  The light on the network  port starts blinking only if you find the right position for the cable.

Possible cause:

1. Bad network cable.
2. Damaged network port.

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Laptop connects to wireless router but not Internet


Problem description:

The laptop connects to the wireless router but not Internet. You open the web browser but cannot access any website. Another computer works fine with the same router.

Possible cause:

1. Wrong settings.
2. Software related problem.

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Laptop cannot detect wireless card


Problem description:

The laptop cannot detect the internal wireless card. The wireless card used to work fine but now it disappeared from the device manager. It looks like there is no wireless card installed even though the card is installed.

Possible cause:

1. Poor connection between the wireless card and slot.
2. Software problem.
3. Wireless card failure.
4. Wireless slot failure.

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Laptop stopped connecting to wireless network


Problem description:

The laptop stopped connecting to the wireless network. The wireless connection used to work fine but now it’s not working. You tested your laptop with a few wireless routers without any luck.

Possible cause:

1. Wrong settings for the wireless card.
2. Bad or corrupted software.
3. Wireless card or router failure.

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